Clearing and forwarding experts are rooting for adopting technology in the sector to enhance efficient service delivery.

In a meeting that brought on board representatives from the finance and warehousing sectors, experts agreed on the importance of streamlining the customs process.

“This is an excellent opportunity for industry professionals to share knowledge and explore solutions that address the evolving challenges faced by the clearing and forwarding agents,” said John Waweru, Kenya International Freight and Warehousing Association (KIFWA) trustee.

The experts also observed a need to incorporate best practices and industry trends to ensure seamless operations in the clearing and forwarding sector using technology.

The digital space is a sector that the clearing and forwarding experts observe as rich ground for their operations, with the delegates at the meeting keen on incorporating its use in their activities.

They also underscored the essence of continuous learning, speedy adaptation to technological advancements, and embracing automation tools and data-driven insights, which they say will be critical in optimizing clearing and forwarding operations.