Bolt has launched its new Trip Safety Monitoring features for its vehicles to allow Bolt to automatically engage with riders and drivers in-app when a vehicle remains still for too long to confirm if everything is okay.
It will also allow drivers and riders to call emergency services directly, share the trip, record the audio, or request Bolt Assistance with one touch via the in-app notification.
The Ride-hailing company’s Country Manager, Linda Ndungu, observed that the new feature will guarantee driver and client safety.
“We consistently dedicate resources to introduce innovative products and features aimed at enhancing the safety framework of the Bolt app. This ensures that both drivers and riders enjoy a superior ride-hailing experience.”
“Our most recent enhancement involves the introduction of new Trip Safety Monitoring features, a significant step forward in our continuous journey towards facilitating seamless support for drivers and riders during a Bolt trip,” she said.
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Further, the company said the Trip Safety Monitoring features roll out is part of a longer-term upgrade of stationary vehicle monitoring, supporting Bolt’s safety team’s ongoing efforts to identify anything out of the ordinary once a trip starts.
Additionally, the company says it plans to roll out even more Trip Safety Monitoring features, including route deviation and delayed ride completion, as part of its safety protocols.
