NCBA has rolled out its digital banking services, called NCBA Now, in Tanzania to enhance digital banking for its customers across the East African region.
NCBA Group Managing Director John Gachora said the new product underscores the lender’s commitment to digitization.
“The new NCBA Now platform we are unveiling today, is a testament to our continued pursuit of innovation and good customer experience.”
“As a digitally-led financial institution, we want to play a big role in enhancing financial inclusion across our markets in the East African region through innovative financial solutions that cater to the market needs and also produce products that address the challenges our customers are facing,” he said.
NCBA Now offers real-time account monitoring and card management, service requests, and customizable alerts.
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Further, it provides fund transfer options, bill payments, and instant mobile wallet transactions, providing a seamless banking experience on both mobile and web.
The lender says it is keen on bolstering its presence across the region by rolling out the revamped NCBA Now app in its other regional markets, Uganda, Rwanda, and Ivory Coast, to entrench digital banking penetration.
