Kenya Airways(KQ) is among the companies affected by the global IT outages that have hit airlines, media, and banks.
In a statement on Friday, the National Carrier admitted that the outage is part of a larger global system disruption, which has severely impacted their ability to process bookings efficiently.
“We are currently experiencing a system outage that has affected our booking system as a result of a global system outage. Customers are advised to expect slower than usual service as we implement our Business Continuity Plan.”
Kenya Airways has advised customers to visit their booking offices for assistance in response to challenges posed by the outage.
This approach aims to directly support passengers who may face difficulties making or modifying travel arrangements.
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Many flights have similarly been grounded, with queues and delays at major airports worldwide.
In the UK, railway companies have reported delays and say they’re experiencing “widespread IT issues.”
Major airlines like Delta and American Airlines have issued a “global ground stop” on all their flights.
Flights that are currently airborne will continue, but no further flights will take off.
