BBC Africa Eye exposes PCEA Thogoto Care Home for the Aged for caning the elderly.
According to BBC Africa Eye investigations, the elderly at the PCEA Thogoto care facility are ignored and mistreated.
Secret footage reveals staff employees physically mistreating people, pouring food directly into tables without plates, and failing to treat medical concerns.
Moments before, three staff members in purple uniforms surround an elderly woman by a metal fence with corrugated iron sheets at the edge of the home's garden.
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"beat her on the buttocks." "Bat her," a staff member instructs a colleague brandishing a stick. "Where were you going on that side?" one of the staff members inquires. "You were called and refused to come back."
The old lady looked terrified and befuddled. "Oh, please forgive me," she apologizes. A staff member whacks the old woman's bottom with a wooden stick.
Some employees admit to caning residents to calm them down. "Sometimes you have to use force. Even carers who start out polite end up being aggressive towards residents."
An elderly guy describes his suffering from a skin ailment, but his nursing home has refused to transport him to the hospital. He claims that anytime he requests medical treatment, the personnel is unpleasant. They claim they don't have any money.
The care home was founded by the Women's Guild of the local PCEA church but is now run independently. It houses about 50 elderly women and men.
The elderly are left to fend for themselves and frequently sleep on empty stomachs. The home's administrators show no concern for the residents.
One of the undercover reporters filmed an elderly woman eating food left on the table without a plate since she couldn't feed herself with a spoon.
A previous care worker described similar scenarios and how officials warned her not to help clients with their meals.
The majority of the food at home is donated, and the undercover reporters witnessed food being put into the car of a senior staff member three times.
A former carer at the home said that workers stole food.
Jane Gaturu, the manager, painted a picture of a safe sanctuary where inmates were well-fed and cared for. She refuted claims of maltreatment and neglect.
