Kenya Power and Lighting Company(KPLC) has revealed that 5.64 million prepaid (token) meters have been updated ahead of the August 31, 2024, deadline.
KPLC Managing Director and CEO Joseph Siror has warned that those whose meters will not have been updated after the deadline will face service interruptions and be unable to feed tokens into the system.
“We have scheduled all the prepaid meters for update and we urge the remaining customers to utilize the period before the deadline to update their meters to avoid service disruption.”
The utility company launched the ‘Update Token Meter Yako Campaign’ in mid-June 2024, allowing prepaid (token) customers to update their meter software.
The token meter update exercise is ongoing globally, targeting all prepaid meters that use the Standard Transfer Specification (STS), a universal method for transferring tokens to prepaid meters that ensures the security of generated tokens.
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KPLC adopted a phased approach where prepaid (token) meters are scheduled for an update in batches during the exercise.
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