Safaricom has announced a planned system maintenance for its mobile money service, M-Pesa. The maintenance will temporarily suspend services for over four hours.
The maintenance will take place from 11 p.m. on Tuesday, September 10, 2024, until 3:30 a.m. on Wednesday, September 11, 2024.
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During this period, essential M-Pesa services, including money transfers, bill payments, cash withdrawals, and airtime purchases, will be unavailable. However, Safaricom assured customers that other services like calls, SMS, and data will not be affected.
Safaricom, Kenya's leading telecom provider, launched M-Pesa in 2007, and it has since become a significant revenue driver. For the financial year ending March 31, 2024, M-Pesa accounted for 42.4% of Safaricom's total revenue, generating Ksh 140 billion.
