Safaricom Plc has called upon all its shareholders to update their contact information and dividend payment details through Image Registrars Ltd.

This update includes converting to electronic payment methods, such as bank transfers or mobile M-Pesa, for more efficient transactions.

Further, shareholders receiving cheques are encouraged to provide their bank account or registered M-Pesa details for future payments.

In addition, the telecommunication company has advised those with CDSC accounts to update their details with their stockbrokers.

The updated information will be used to pay outstanding and future dividends more efficiently.

This comes when customers have been experiencing slow dividend payments associated with cheque payments that take time to reflect in their accounts.