Safaricom has rolled out a new application, My Sacco App to enable Saccos across Kenya to efficiently manage a growing and diverse membership base.
Safaricom says My Sacco App has simplified the process of opening savings accounts and managing loans, making it fully digitised, trackable, and incredibly user-friendly.
Safaricom Chief Enterprise Business Officer Cynthia Kropac stated that My SaccoApp is a secure digital infrastructure that SACCOs need.
“MySacco App is more than a platform. It is a tool that empowers SACCOs to unlock their full potential and deliver exceptional services to their members.”
“With MySacco, convenience meets affordability, security, and financial inclusion to make a meaningful difference in people’s lives,” she added.
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Other functions on the app include the ability for members to handle multiple SACCO memberships and perform intra-SACCO transfers.
The loan process, from application to disbursement and repayment, is also fully digitized and trackable.
“In a fast-paced digital world, this infrastructure ensures the protection of data, maintains secure communication channels, and contributes to the overall satisfaction of the customer,” Kropac stated.
To ensure maximum accessibility, the MySacco app will be available across multiple digital channels.
The platform will offer Android and iOS mobile apps for on-the-go access, a web portal for advanced functionality, and even USSD support for members without smartphones.
