The Kenya Revenue Authority (KRA) is deploying 1,400 Revenue Service Assistants to aid in the iTax and registering trading businesses yet to be registered by the authority.

The revenue assistants are tasked with helping clients update their iTax profiles and verify location contact information, among others.

In a notice, KRA says the deployment is part of its reforms to offer services to taxpayers nationwide, besides enhancing productivity and culture.

“The Field Officers are part of KRA’s reforms initiative aimed at enhancing productivity and culture, in order to deliver quality and friendlier services to taxpayers.”

“The Field Officers have been equipped with knowledge and skills to handle tax related processes through a capacity building program comprising KRA core values and tax-modules.”

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Its implementation coincides with KRA's assignment to raise Sh2.8 trillion in the fiscal year 2023–2024 in order to support President William Ruto's initiatives under the Bottom-Up Economic Transformation Agenda (BETA).

“KRA remains committed to support all taxpayers in their compliance journey, and encourages the public to interact with the Field Officers and let them know how they can be of assistance.”