University Of Nairobi Students To Pay For Meals Through E-Citizen

Payments for meals purchased from the university kitchens by University of Nairobi employees and students must now be made via the e-Citizen app.

This complies with the Kenya Kwanza government's directive to the University to make all payments to the organization via the government website.

The University sent out a memo to all staff members and students a week ago outlining the procedures and guidelines for making the payments.

"The Kenyan Government has mandated that all payments to the University of Nairobi be made via the E-Citizen platform. Complying with this directive, the University has established the required systems to enable clients to make payments through E-Citizen. To pay for services, please follow the instructions provided below," reads the memo seen by Citizen Digital, issued by the VC through the corporate affairs office.

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The user was instructed to enter the Outlet/Live identifier in capital letters, followed by a hyphen and name (e.g., NUK1-name) as the account number, and then make the payment using pay bill number 222222.

The University continued by providing additional payment information (Outlet/Live Identifiers) for various kitchens.

The directive applies to various Nairobi satellite campuses and the main campus's kitchens.

The most recent orders were issued a month after the government finished migrating all of its services to the e-Citizen platform, where users must pay a fee to access government services.

The government announced the introduction of access fees for government services on the e-Citizen platform in December 2023 through Treasury and Economic Planning Cabinet Secretary Njuguna Ndung'u.

Ndung'u announced in a gazette notice that users wishing to utilize the platform's services would have to pay a small transactional administrative fee.