Kenyans have been instructed to upgrade their kenya power electricity meters ( tokens) by August, or their token meters will be invalid after the deadline.
According to KPLC, the upgrade is part of a global update for all prepaid meters that utilize the Standard Transfer Specification (STS) to safeguard the security of created tokens.
“A total of 7.4 million prepaid meters are targeted for this exercise. All prepaid meters that will not have been updated by the deadline date will stop accepting the tokens after the deadline date,” Kenya Power Managing Director Joseph Siror said on Wednesday.
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Kenya Power stated that consumers who purchase electricity tokens would receive two numbers via SMS.
“They will be required to key the codes to their meter following the steps indicated in the SMS before loading the new token,” said Dr Siror.
“In other instances, the company will send the codes directly to the customers who haven’t purchased tokens to notify them to update their meters. The process is simple and free.”
According to Kenya Power, the upgrade would not affect electricity tokens already loaded into power meters.
Customers are recommended to load any previously acquired tokens before upgrading their meters.
