Safaricom has addressed the recent rumors regarding the cancellation of M-Pesa payments for Starlink, the satellite internet service by Elon Musk's SpaceX. Contrary to the claims circulating online, Safaricom, Kenya's top telecommunications provider, has clarified that these reports are false. The company reassured its customers that M-Pesa payment options for Starlink services remain unchanged, and users can continue to utilize this payment method without any issues.
Safaricom has confirmed that M-Pesa payments for Starlink services are still fully operational, debunking the rumors circulating on social media. These false claims have emerged amid growing competition between Starlink and local internet service providers (ISPs) in Kenya, especially after Starlink recently introduced discounted pricing in the country, sparking increased scrutiny and misinformation.
Safaricom has urged customers experiencing any payment issues to reach out to their customer support for assistance. The company reiterated its commitment to providing dependable service and ensuring that M-Pesa remains a valid and accessible payment option for Starlink users. This clarification aims to reassure current and potential Starlink customers of the continued availability of M-Pesa for their payments.