Equity Bank has been trending for all the wrong reasons since Friday last week. Kimuzi, a blogger, took to his official Twitter account again, wondering why one of the prominent banks in Kenya, Equity Bank, does not value its esteemed customers.
The blogger questioned why Equity Bank was not taking any measures following the reported cases by Equity Bank customers. Mr. Kimuzi alleged that on Tuesday, 7, 2022, a customer's Equity account was swept clean of Ksh. 240,000.
Equity bank is messing up families out there. The untold stories. Just look at this. A whole whooping 1.3m. This is heartbreaking 💔 #BoycottEquityBank pic.twitter.com/7T0w4ciGrJ
— Kimuzi (@Kimuzi_) February 8, 2023
The fresh accusation follows many days without a word from James Mwangi, CEO of Equity Bank, or any other top bank official.
Several people have sent screenshots as evidence of how they have lost money through Equity Bank, which has been made public to Kenyans through Twitter.
Professor Felix Musau also accused Equity Bank of having the worst customer care service through his official Twitter account.
Equity Bank has the worst customer care. You raise issues and no one bothers. #BoycottEquityBank https://t.co/tMv2iJNNpP
— Prof. Felix Musau, Ph.D (@musaunf) February 8, 2023
Through Kimuzi's Twitter account, it's evident that the alleged irregularities by Equity Bank are affecting not only Kenya but also the Democratic Republic of Congo (DRC).
Cyprian Nyakundi has accused local media of avoiding highlighting the fraud of Equity Bank. Nyakundi alleged that the local media is in fear of losing advertising money. Cyprian clarified that Equity Bank should carry its cross and avoid using advertisers to get sanitized.
Isn't it interesting that the local media has avoided highlighting the fraud at Equity? The media is the enemy. They fear losing advertising money. We know them! #BoycottEquityBank
— Cyprian, Is Nyakundi (@C_NyaKundiH) February 8, 2023
