Directline has announced that it will no longer issue policies to passenger service vehicles (PSVs) that have yet to adopt cashless fares effective February 1.
Under CAP 405 of the Laws of Kenya, PSV policyholders are required to implement a digital passenger manifest.
In a statement, the insurer will no longer verify accident claims for PSVs that still accept physical cash.
“All public service vehicles to be insured by the company will be required to register with a Cashless Passenger Manifest system. The company will provide the technology for the consolidation of the same. This will be put in operation through digital fare payment,” the firm said.
“To this effect, from 1st February, 2024, the company will ONLY issue policies to PSV vehicles that have a registered digital payment method from any of the payment gateways e.g. Mpesa Till, available in the country.”
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