Kenya Power and Lighting Company(KPLC) has announced plans to clear meter backlogs within 90 days by implementing a rapid results initiative (RRI).
According to KPLC Managing Director and CEO, Joseph Siror, the agency is committed to clearing the delays.
“In the recent past, we have experienced challenges with the procurement of critical materials which has negatively impacted our drive to onboard new customers. I am happy to note that these challenges have been addressed and we have started receiving meters, which we are deploying to clear pending connections,” he said.
The meter issuance period is defined as around three days in its charter.
The corporation will use freshly acquired meters to connect over 320,000 clients during that time.
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There are currently 236,924 awaiting new connections in total.
The company has put in 10,759 meters for new connections through the RRI, which started this week.
Many consumers have been forced to wait a long time despite the company's campaign to increase national access rates for energy because protracted legal disputes made it difficult to buy metres and other supplies.
