Safaricom has gifted its M-Pesa customers with cash following the interruption of services experienced on Tuesday as a token of gratitude for its customers’ patience during the incident.
In a message seen by this writer to a Mpesa customer on Twitter, Safaricom awarded them with Kes 20.
So I received 20 bob from MPESA at noon today and I was asking myself where is it coming from🤣.They just texted this👇👇👇 pic.twitter.com/S0OCwsYdRi
— Mom_errands🤖🤖 (@Mama_miradi) January 11, 2024
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“Thank you for your patience as we fixed the M-PESA service interruption recently. Please enjoy some cash back as a token of our gratitude. We appreciate you,” it stated.
M-Pesa was unavailable for several hours Tuesday due to what Safaricom attributed to scheduled maintenance.
Customers could not access the service for transactions on the M-Pesa app, USSD code, or SIM card tool, hampering businesses.
“M-PESA is undergoing scheduled maintenance,” read a message from Safaricom.
